Question 1

What water depth do I need for Tenjam furniture?

Accepted Answer

Each product is designed for a specific water depth range. The Drift Stools work in up to 7 inches, the Ripple tables in up to 10 inches, the Freelo and Moon Chair in up to 11-12 inches, and the Shayz handles up to 17 inches with custom risers. Check the product listing for your specific depth requirement.

Question 2

What materials are Tenjam products made from?

Accepted Answer

Tenjam furniture is manufactured from high-density, UV-stabilized, recyclable materials designed to resist chlorine, saltwater, and intense sun exposure. The materials will not fade, crack, or degrade under normal pool conditions. All products are 100% recyclable at end of life.

Question 3

How does the Speed Fill Ballast System work?

Accepted Answer

The Speed Fill Ballast System uses built-in valves that allow pool water to flow into hollow cavities within the furniture. This water weight anchors the furniture securely to your sun shelf. Filling takes minutes and draining is just as fast when you need to move or store the furniture.

Question 4

Can I use the furniture on my patio, not just in the pool?

Accepted Answer

Yes. Every Tenjam product works on dry surfaces just as well as in the pool. The Mibster, Woosah, and Freelo chairs transition from pool to patio without any draining or modification. Many customers keep their furniture on the deck when the pool is closed for the season.

Question 5

What is the weight capacity?

Accepted Answer

Most Tenjam chairs support up to 400 pounds. Tables and stools have weight ratings appropriate for their intended use. Check the specific product listing for exact capacity numbers.

Question 6

How do I clean and maintain the furniture?

Accepted Answer

For everyday cleaning, warm water and a Magic Eraser should handle it beautifully. If you're dealing with stubborn stains, mineral buildup or hard water residue, a little dish soap will give you that extra cleaning power.

Question 7

Will the furniture damage my pool finish?

Accepted Answer

Tenjam products are designed with smooth, non-abrasive bottoms that rest gently on pool surfaces. The furniture will not scratch, scuff, or stain standard pool finishes including plaster, pebble, tile, and fiberglass.

Question 8

Do I need to remove furniture from the pool in winter?

Accepted Answer

For regions with freezing temperatures, we recommend removing furniture from the pool before winterizing. The materials can handle cold weather on your patio, but water expansion during freezing inside the ballast cavities could cause damage. Drain the ballast and store upright or flat in a garage or covered area.

Question 9

Can I mix different Tenjam products on the same sun shelf?

Accepted Answer

Absolutely. Our products are designed to complement each other. A popular combination is two Shayz or Laylo loungers with a Ripple side table between them. The Dash Bench and Drift Stools add versatile seating for guests without crowding your shelf space.

Question 10

What sun shelf size do I need for your furniture?

Accepted Answer

Sun shelf size depends on the products you choose. A pair of loungers with a side table typically needs a shelf at least 5 feet wide and 8 feet long. Check individual product dimensions on each listing and measure your shelf before purchasing. Our support team can help with layout planning.

Question 11

Are the colors customizable?

Accepted Answer

Several products offer made-to-order color options. The Shayz comes in Desert Sandstone, Gray Granite, Light Blue, White, and White Granite. Custom color orders typically add a few weeks to delivery time. Contact our team for current color availability.

Question 12

Where is Tenjam furniture manufactured?

Accepted Answer

All Tenjam products are made in the United States. Domestic manufacturing allows us to maintain strict quality control and reduce delivery times. Every piece goes through inspection before shipping to ensure it meets our durability and finish standards.

Frequently Asked Questions